Head of Corporate IT Systems
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Our Client is A Multi-brand Global Retailer
Responsibilities:
- To lead a team of over 25+ staff members to support and deliver system implementation and enhancement to all the Head Office application systems to meet business needs.
- Key applications included but not limited to:
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Retek and Oracle ERP
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Supply Chain – WINS, RF and PTL
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CRM/Siebel and BO/BI – Loyalty Management, Campaign Management and Customer Analytics
- Focus of the role included:
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Strategic planning and team coaching so that the team is able to complete the assignment with the expected deliverables in an effective and efficient way
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Reviewing the application with the Business Unit Its and Departments to make it more user friendly and easy to use, and to meet business expectation
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Reviewing strategic application architecture, making it more robust and sustainable and easy to maintain
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Defining new enhancement to strengthen the system function and features so as to deliver more benefit to the business
- The jobholder/team provides systems development, rollout and support to all Business Units in Asia and may extend to Europe when necessary
- The jobholder will also have account service responsibilities for assigned Business Units/Departments
Requirements:
- Technical skills requirements:
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Knowledge of development tools to be used – Oracle Database, Oracle Forms/Reports, Oracle PL/SQL, Pro*C, Unix, SQL, Java, MS .Net, MS SQL Server, Business intelligent tools
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Knowledge of technical writing
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Knowledge of retail applications
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Understanding of system development methodology
- Experience requirements:
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ERP system development
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Full development cycle of application system
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Managing team of technical staff to support and develop system in retail business
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Bachelor degree or higher in information technology or related subjects
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18 years or more relevant experience; preferably in the retail/ FMCG industry
- Other requirements:
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Good knowledge of the technology trends and solutions available
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Substantial experience in multinational companies with regional perspective
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A dynamic leader and team builder with excellent project management capabilities and people management skills
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Be customer-centric, commercial minded and ability to translate business requirements / issues / needs into technology solutions
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Excellent problem solving and management skills with strong business alignment
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A team player with collaborative attitude
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Strong analytical skill and ability to think outside of the box
- Experience in retail is a definite advantage