Our client is A Multi-brand Retail Chain Operator

Responsibilities:

 1.  Talent Acquisition and Retention

      a. for Retail

• Source/develop effective recruitment channels/tools for front-line, e.g. trendy medias, recruitment apps
• Achieve KPI set for staff turnover rate and vacancy rate for the year

      b.for Office

• Self-responsible for sourcing, interviewing and hiring of candidates at senior manager or above levels
• Active candidate sourcing and build talent pool for office
• Develop and launch new office referral incentive program
• Review, enhance and continue with trainee programs for hot positions.

      c.Overall

• Proactively initiate cross function collaboration with C&B and Business for targeted actions to attract and retain staff, e.g. share regularly market benchmark of salary/ package/ hourly pay report to C&B
• Build and maintain networks with colleges & VTC, including channels through “Career Services of Student Affairs Office”
• Enhance and e-enable recruitment tools as far as practicable with close collaboration with IT Dept to expedite the hiring & selection process and attract younger potential candidates to apply office or front-line job
• Be accountable for the team results and have full ownership on the quality of the team deliverables

2.  Analytics/ Workforce Planning

• Strengthen analytics to identify gaps and opportunities to develop targeted action plans for effective recruitment, retention and engagement
• Monitor the retail staff headcounts and initiate prompt discussion with Finance Dept & Business to rationalize the retail workforce planning and hiring needs to ensure retail staff headcount & cost are well within budget

Requirements:

• Degree holder, preferable in Human Resources Management or other business-related disciplines
• Strong talent acquisition and business partner background, with at least 10 years of solid in-house experience working in multinational retail/ technology companies
• Background in industry which employ a large number of  positions
• Strong communication and presentation skills in written and verbal, both English & Cantonese
• Excellent influencing and people management skills and capable to work with people across all levels
• Street smart, be thorough and strategic to propose solutions with options and pros & cons, giving own views and justifications to seek buy-in from the stakeholders and yet remain hands-on with daily operation
• Proven experience in stakeholder management, manpower planning, employee relations, recruitment analysis and recruitment metrics/KPI management
• Innovative, change oriented, be an inspiring leader in driving and leading team performance
• A self-starter, be able to work with ambiguity and under tight timeline and work pressure
• Passionate to continuously improve oneself, learn new skills, face new challenges and stretch own capability and competencies

Interested parties, please send your CV in MS Word format with an indication on present and expected salary to Mr. Lee via email at alee@wwhcc.com, thanks!