Send your CV to CV@wwhcc.com now!

Our client is A HK-listed Conglomerate

Responsibilities:

• To develop CRM strategy and lead the team to implement CRM strategy and omni-channel programs including acquisition, retention, cross-selling synergies and engagement
• To work closely with analytics team to identify cross-selling opportunities, initiate and develop cross-selling campaigns. Lead and manage end-to-end campaign cycle from pre-campaign planning, execution, customer communication, data tracking and campaign evaluation
• To develop and implement omni customer experience strategy to improve customer satisfaction. Source and negotiate with internal and external partners to enhance membership privileges
• To lead day-today membership operation and VIP campaigns to maximize customer engagement, and timely flag to department head

​​Requirments:

• Relevant experience in CRM and digital marketing, with good understanding of CRM systems in high-end membership club will be an advantage
• Independent and self-initiative, and able to work under pressure
• Energetic, enthusiastic, with positive thinking
• Excellent communication and interpersonal skills
• Good command of written and spoken English and Chinese (Cantonese and Putonghua)

​Interested parties, please send your CV in MS Word format with an indication on present and expected salary to Mr. Lee via email at alee@wwhcc.com, thanks!

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